You will now be able to view and measure more of your social messages and see them on your calendar, even if it they weren’t sent using CoSchedule! With upgraded social analytics and social message visibility, you will also see more data for more messages pulled into your analytic reports.
How It Works
When you add a social profile to your calendar, CoSchedule will bring in historic social messages and analytics for that profile and also continuously sync new messages onto your calendar that was posted natively or via other scheduling tools.
Once a social profile is connected to your calendar, CoSchedule will import the supported past 14 days worth of messages or up to 100 past messages. Each message that is imported will also be added to your social analytics inside CoSchedule.
Within imported social messages, you will see where the message was originally published. Additionally, if the message is fully supported you will be able to see a preview of it and add it to ReQueue.
If a message is one that is not fully supported by CoSchedule, the message may still be imported but a preview will not be available and it can not be added to ReQueue.
Please note, your calendar will not sync messages created outside of CoSchedule the moment they are created. New syncs will take place approximately every 24 hours or when you or a user of your organization logs into your calendar.
What Is Supported And What Is Limited
- Facebook Pages
- Public Facebook Groups
- LinkedIn User
- LinkedIn Company
- Social Sync does not support all attachment types for Facebook. For example, polls, lists, offers, jobs, etc. However, Social Sync will still import these posts for visibility but a preview will not display and ReQueue will be disabled.
- Social Sync will only import Facebook Groups posts made by the user who authenticated the account. Posts created by other admins or group users are not imported. The group must also be public.
- Facebook Ads will not be imported by Social Sync.
- Social Sync currently can not reproduce Facebook Activity items.
- Social Sync is unable to determine the post type for ‘Sell Something’ posts.
- Social Sync is not able to differentiate profile picture updates from regular image posts.
- Be advised that GIF handling is different on Groups vs. Pages. We can import the original .gif file for Groups but not for Pages. For Pages the GIF will import as a video.
- Be advised that GIFs are imported as videos due to Twitter converting .gif files to MP4 files which are played in a loop.
- Twitter API does not provide much information for link type posts so CoSchedule will perform an open graph scrape to try and collect the missing information when importing social messages for Social Sync. If the original link no longer exists we may not be able to gather this information.
- Twitter API restricts us from pulling in messages that may have been Retweeted, including those that have been Retweeted with a comment
- Currently, multi-video carousel type posts and mixed-media carousel type posts (images + videos) are not supported by Social Sync. However, these posts will still be imported for visibility but a preview will not display and ReQueue will be disabled.
- Multi-image posts will not be imported by Social Sync.
- Native video posts will not be imported (video posts created in LinkedIn) by Social Sync.
How many historic social messages will initially sync onto my calendar once I connect a social profile and Social Sync is on?
Social Sync will import up to 14 days worth of messages or a maximum of 100 past messages.
I just created some new messages outside of CoSchedule for one of my connected profiles, why am I not seeing it on my calendar yet?
Social Sync does not import new messages the moment they are created. New messages sync to your calendar approximately every 24 hours or when a user of your organization logs into your calendar (unless the last sync was less than 15 minutes ago).
If I edit a past post after it was imported to my calendar by Social Sync, will the changes retroactively show up on my calendar?
No, only the original synced message will show up. We do not update after editing.
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