CoSchedule's support team answers questions about CoSchedule products by email and live chat on Starter, Professional and Suite.
Contact support
The support team is available Monday through Friday during business hours.
- Email support@coschedule.com.
- Start a live chat.
If you have a Customer Success Manager, you can also contact them directly.
To check whether CoSchedule is down, see CoSchedule's status page.
Before you contact support
Include these so the team can help faster:
- A screen recording of the problem
- A link to the social message or project involved
- Your browser and its version
Support helps with using CoSchedule. It can't write content for you, like headlines or social posts. To write and score headlines yourself, try Headline Studio.
Request a feature
To request a feature, email support@coschedule.com.
Talk to sales or see a demo
Anyone can watch the recorded demo. Teams considering Suite can book a live demo with the sales team. Starter and Professional are self-serve.
Find CoSchedule's policies
CoSchedule's Terms of Service, End User License Agreement and Privacy Policy are on the Terms page.
For refunds and cancellations, see Cancellation and refund policy.
To ask for a copy of your personal data, or for it to be deleted, email support@coschedule.com from the email address the request is about. No form is needed.
Compliance documents
To request any of these, email support@coschedule.com:
- SOC 2 Type 2
- ISO 27001
- GDPR (General Data Protection Regulation)
- PCI Attestation of Compliance