How CoSchedule Uses Intercom To Gather User Feedback

We can show you how to organize all your marketing in one place by the end of today (probably right now) đź‘‹

How We Use Intercom To Gather User Feedback

By

Headline Analyzer

The free blog post headline analyzer will score your overall headline quality and rate its ability to result in social shares, increased traffic, and SEO value.

Test every headline before you publish. Try the free Headline Analyzer »

Customer feedback is really important to us. It is literally one of the major deciding factors behind what we build. One of the most important tools we’ve ever encountered for this process is Intercom. Intercom makes it extremely easy for us to communicate with our users, and it is now available in CoSchedule.

This morning, we rolled out a new version of our beta product with intercom conveniently located at the bottom of the CoSchedule plugin. This should make feedback and support a lot easier for the everyone.

gathering product feedback with intercom

Intercom makes it easy for you to send us feedback and questions.

You can basically think of Intercom as a Bat phone that connects you directly to us.

CoSchedule user feedback

We’ve been using Intercom for about six month with our social media dashboard. It’s a great product, and an excellent way for us to keep our users – and ourselves – in the loop.

If you are already a beta user, be sure to check out the new Intercom system, and keep that feedback coming.

We love hearing from our users, even if you just wanted to pass us a knock-knock joke.

:)

"CoSchedule has allowed us to plan and stay ahead 8-12 weeks. It's the best thing we've done to get ahead of ourselves; especially with so many last minute projects popping up."

Lee Hersh, Founder of Fit Foodie Finds
Fit Foodie Finds Logo