Elevate Your Email Game: How To Write An Email That Gets Results
So, what exactly makes a good email good? These emails typically address the following:
- Who you are and what you‘re offering
- How your offer helps the recipient
- What steps can the recipient take to learn more
Step 1: Create An Email Outline
Your email might be your only opportunity to connect with a recipient, so it’s essential to:- Know what you want to communicate through the email
- Align the email copy with the core message— optimize each word for the recipient to take the intended action
Know The Recipient
Who are you writing the email to? Is it for business reasons? Have you contacted this person before? If you’re writing a cold email, using formal language and tone makes sense, as it’s the first time you’re contacting the recipient. Likewise, a casual or friendly tone is appropriate when emailing a friend or someone you’ve been doing business with for a while. Then think about the action you want the recipient to take. Do you want to share information, invite them to an event, set up a meeting, or do something else? Defining the intention behind your email will help you set the right tone and phrase your email correctly.Define Your Email Topic
For your email to cut through all the clutter in the recipient’s inbox, you need to master the art of concise, compelling copy. And to do this, you must first determine your email's purpose and goal—and stick to it. You may be tempted to include all the great things about your company. Think: your brand story, testimonials from customers, and the experts working at your company. But your email is not the place for all this information. Perhaps when you write a blog or your company’s ‘About Us’ page, but definitely not an email. For example, if you want the recipient to set up a meeting, don’t give them your bio, an introduction about your company, and everything it has achieved. Instead, briefly introduce yourself and tell them about the pain point your product can solve for them. You want to provide value without distracting the recipient.Create A Mental Email Outline
Once you’ve defined your email’s audience and purpose, consider the following questions to create a mental picture of what your email should look like:- Do you have the correct email address of the recipient?
- What language or trigger points can get the recipient to act on the email’s intended goal (for instance, sign up for a webinar or schedule a meeting)?
- Is there a need to include attachments, such as case studies, Google Docs, or business reports?
- Should you add calls-to-actions (CTAs) or links? If yes, how many?
- What are the most important points your email must cover?
- Would a screenshot or image help clarify these points further?
Step 2: Write An Attention-Grabbing Email Subject Line
Being the first thing your recipient sees, your email subject line determines whether they‘ll open your email. Research suggests that 47% of email recipients open an email, and 69% report an email as spam—all based solely on the subject line. This line should be compelling enough for the recipient to open the email. But, at the same time, it should preview the message you want to communicate. If your subject line fails to intrigue, your email will end up in the trash. It won’t matter how well-written the actual copy is. Here are a few best practices to keep in mind:Email Subject Line Best Practices
- Keep it short, within nine words and 60 characters. Otherwise, your subject line may get trimmed in the inbox.
- Highlight the purpose of your email in one sentence. Offer a specific hook that communicates your product’s benefits or calls their attention to specific deals.
- Be specific. Avoid vague language or fluff.
- Add a personalized touch. Consider using the recipient’s name to catch their attention.
- Use power words to trigger action. Even better if you start with an action verb.
Step 3: Greet The Email Recipient
Your email should begin with a suitable greeting, which includes the salutation and the opening sentence. Let’s quickly discuss how to get each element right.Set The Right Tone With The Salutation
Your choice of salutation should depend on the situation. For example, if you’re writing a formal email, a “Dear {Recipient Name}” is a better way to start your message. But if you’re sending an email to someone you know, using “Hi {Recipient Name}” or “Hello {Recipient Name}” is preferable. Don't misspell someone’s name or address them with the wrong salutation. This is particularly important when sending cold emails, as it determines the possibility of you getting a response. Business coach Barbara Pachter recommends scrapping informal expressions like ‘Hey’ and ‘Yo’ in her book, The Essentials of Business Etiquette.The relaxed nature of our writings should not affect the salutation in an email. Hey is a very informal salutation, and generally, it should not be used in the workplace, and Yo is not okay either.
-Barbara Pachter
- Overly formal salutations, such as ‘Sir’ and ‘Madam’
- Using generic and unexciting openers like ‘To Whom It May Concern’
- Time-specific greetings like ‘Good Morning’ or ‘Good Night’ (if you don’t know the recipient’s timezone)
- Indicating the recipient’s job title (Dear job_title)
- Ending with exclamation points (‘Hi Nathan!!!’)
Come Up With An Attention-Grabbing Opener
At this point, you only have seven seconds to hold your recipient’s attention and compel them to continue reading the rest of your email. A strong opening line is your ticket to grabbing the reader's attention, like this one: If you’re introducing yourself, open with something that will pique the recipient’s interest. Here’s an email template that mentions how a partnership opportunity can benefit the recipient: The following are some standard best practices to apply when writing email introductions:- Limit your introduction to 1-2 sentences.
- Avoid adding irrelevant information or unnecessary detail.
- Consider hyperlinking your LinkedIn profile or website to provide more context about yourself.
- If you’ve met or spoken to the recipient earlier, briefly mention the instance to find a common touchpoint.
Step 4: Write The Body Of Your Email
This is the juicy bit of your email where you’ll share the full message.Your reader probably doesn’t have the time to read a lengthy email. If you don’t want them to skim through your message—or skip it completely—keep it brief and to the point. Use the BLUF strategy to help them understand your email’s intent, which involves writing your Bottom Line Up Front to quickly answer the recipient's 5Ws: Who, What, Where, When, and Why. Here's a great example: Check out more tips on how to write emails here. You should also optimize your email for readability and scannability. Here are a few tips for writing an excellent email body:- Keep your sentences and paragraphs short
- Add bullet points when possible
- Avoid technical jargon and fluff
- Use standard formatting; use bold, italics, and underlining to highlight important points
- Don’t assume the reader's knowledge; always break down your text and provide the necessary information
- Consider the main takeaway from your email
- Think about the particular CTA you want the recipient to take
- Write the email, ensuring every line you add helps you with the above two pointers
Step 5: End With An Impactful CTA & Sign-Off
How you end your email is just as important as how you begin. Don’t leave the recipient hanging after communicating your message. Summarize everything in one to two sentences, and add a CTA, giving them the next steps. Examples include:- Would it be possible to schedule a meeting over coffee to discuss this further?
- Please reply to this email with the requested information.
- Please book a slot in my Calendly to schedule a call regarding this.
- Best regards
- Warm regards
- Regards
- Sincerely
- Best
- Kind regards
- Thanks
- Cheers
- Respectfully
- Talk soon
Step 6: Proofread & Edit Your Email
Imagine spending hours crafting the perfect email, only to be ignored because it’s filled with grammatical errors. That’s why it's super essential to proofread your email. But simply proofreading isn’t enough; you should also ensure your email copy sounds human. Here are some email copywriting tips to make your email copy punchy and actionable:Avoid Repetition
Read your sentences out aloud. Are you repeating words within the same paragraph, perhaps even in a sentence? While this isn’t the worst writing offense, it can make your copy sound repetitive and make the reader tune out. Keep an eye out for the following most commonly repeated words:- Only
- Information
- Also
- Just
- Item
- Order
- Even
- Request
- Report
- Always
Use The Oxford Comma
When thinking about how to write an email, people generally hail or shun the Oxford comma. You may also have some strong opinions about it, but it’s usually a good idea to use them in emails to avoid confusion or miscommunication.Trim Overly Long Sentences
We often get emails that are just these enormous blocks of text. But how often have you simply skimmed through it instead of reading the whole thing? Swap hard-to-follow or unclear sentences with concise sentences that focus on the matter at hand to get a satisfactory response—or any response. End it with a CTA so the reader knows what to do next, and be clear you’re open to questions and follow-ups if needed.Check The Formatting & Font
How will you react if you get the following email: Probably delete it and assume it’s a scam, right? There’s nothing wrong with adding images or GIFs to your email, but there is a way to do it, so it doesn’t look distracting or jarring. For instance, using several different font sizes and colors can feel overwhelming. Your message will likely get lost with a host of elements fighting for your reader’s attention. As a rule, sticking to one font style, size, and color is better.Sound Human
Your recipient is an actual person, so use language that sounds like something you would say. Writing sentences that sound like a robot typed them or are straight out of the Victorian era isn’t going to do you any favors in getting a good response from the reader. Instead, give your email a more natural effect. Write as if the person you’re speaking to is sitting beside you in a coffee shop. For instance, instead of saying, “Greetings, I hope the weather is fair where you live,“ say something like, “Hi, hope all’s well at your end.”Step 7: Use A Professional Email Signature
Although not necessary, a professional email signature helps establish your authenticity. It also gives the recipient more context about your role and company. Take this one, for example: It includes the individual’s:- Headshot
- Full name
- Role
- Company
- Website
- Contact information
- Links to social media profiles
8. Your Turn To Send An Excellent Email
Writing good emails is an art that takes time, but if you follow our process diligently, you’ll see a drastic improvement in your open and click-through rates. Here’s to you getting better responses!Create A Reusable Process For Executing Email Marketing with CoSchedule Marketing Calendar
1. Create A New Email Project On Your Calendar
Create a new project in the marketing calendar by clicking create in the right-hand corner of the home page. From there you can choose what type of project this is. Pro Tip: If your project relates to a particular product, line, team, or goal, you can provide additional context using tags and descriptions.2. Draft An Engaging Subject Line To Increase Opens
First impressions matter and you only get one shot with your email subject line. Ensure a strong email subject line that is sure to generate a high click through rate. If you choose an Email Marketing project type, CoSchedule’s Email Subject Line Tester automatically pops up to analyze your subject line. Start testing out potential subject lines and receive instant feedback supported by data. You’ll learn how to produce click-worthy subject lines that drive conversation and engage your audience.3. Assign Tasks To Your Team
Delegate tasks to your team to confirm every step of the process is understood by everyone involved.- Write Email Subject Line
- Draft Body of Email
- Review
- Edit Body
- Write sign-off
- Final Proofread
- Send Email