Support

Manage Invoices, Billing, and Subscription

Update your billing details, view invoices, and manage your subscription from the Billing page.
Note: Only Owners and Managers can manage billing information.

Change Billing Details

To update your credit card information:
  1. Open Settings.
  2. Go to Billing.
  3. select Billing Details.
On the Billing Details screen you can change your credit card, add custom text to be included with each invoice, and add billing contacts to receive emailed invoices.

View Invoices

  1. Open Settings.
  2. Go to Billing.
  3. Select Invoices.
  4. Click View to open an individual invoice with the option to download.
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Manage Subscription

Change Subscription Plan

  1. Open Settings.
  2. Go to Billing.
  3.  View subscription details and click Edit Plan to make changes.
  4. From the page that opens you can change your plan, customize your current plan, or switch between annual or monthly billing.

Change Billing Frequency

To change from annual to monthly billing (or from monthly to annual billing):
  1. Click Edit Plan.
  2. Look for the link "Switch to monthly/annual billing" in the Recurring Payment section.
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Learn More

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