How to Reauthenticate a Social Profile
Reauthenticating a social profile is needed when a social network's token expires or you change the password for one of your social profiles. Only team members with the role of Owner, Manager, or Admin can reauthenticate social profiles.
This reauthentication will make sure that your social profile and CoSchedule are communicating correctly. If you have messages that have failed due to reauthentication errors, those messages will need to be rescheduled.
How to Reauthenticate a Social Profile
- Open Settings
- Navigate to the Social Profiles tab
- From the left-side menu, click on the social profile you'd like to reconnect
- Click Reconnect Account and follow the prompted steps
Troubleshooting
If you have trouble reauthenticating your social profile, please use the resources below.- Facebook Page Connection
- Facebook Group Connection
- Instagram Business Connection
- Instagram Personal or Creator Connection
- LinkedIn Page Connection
- LinkedIn Personal Connection
Learn More
Why do I have to reauthenticate my Facebook or Instagram accounts all the time?
Why didn't my social messages publish?