What are Twitter Profiles?

What are Twitter Profiles and how are they different from Social Profiles?

Twitter Profiles are like Social Profiles, but they can only be filled with Twitter accounts and must be purchased separately. Twitter Profiles are required for all types of Twitter accounts (free and paid).

Social Profiles

A number of social profiles will be included in your plan and you have the option to purchase additional social profiles at any time. Social Profile seats can be filled with any type of social account except for Twitter.

Twitter Profiles

If you’d like to connect a Twitter account with CoSchedule you’ll need to purchase a Twitter Profile. Twitter Profile seats can only be filled with Twitter accounts.

Examples

If your plan includes 5 social profiles and you’d like to connect 3 Facebook pages and 1 Twitter account you’ll need to purchase 1 Twitter Profile. If your plan includes 5 Social Profiles and you’d like to connect 6 Instagram accounts and 6 Twitter accounts you’ll need to purchase 1 Additional Social Profile and 6 Twitter Profiles.

Why do you charge separately for Twitter profiles?

Twitter/X is currently the only social media platform imposing significant fees on companies like CoSchedule for access to their API (the service that allows us to send your social messages on your behalf). As a result, we have been forced to introduce a separate charge for Twitter/X-related services to cover these new costs. We understand this may be frustrating, and we sincerely apologize for any inconvenience. We're hopeful that Twitter/X might reconsider this policy in the future, which would allow us to adjust our pricing accordingly.

When did you make this change?

[DATE].

Are you going to start charging to connect accounts from other social networks?

No. This change was made specifically for Twitter as a result of Twitter’s new pricing structure for businesses to access their service.

Does this affect my subscription if I had Twitter accounts connected to my calendar before this change?

No. If you had a Twitter account connected to CoSchedule on [DATE] you do not need to purchase Twitter Profiles. You will be grandfathered into the ability to fill Social Profiles included with your plan or purchased Additional Social Profiles with Twitter accounts.
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