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Troubleshooting
Common issues and frequently asked questions.
Troubleshooting
Error Messages
Pinterest denied publishing social message because limit was reached
Facebook Open Graph data did not match the message
Facebook blocked this message from being sent
Facebook denied CoSchedule's request to send this message for this user
Facebook does not allow you to share Facebook event links with their API
Facebook encountered an error because your message contains a missing or invalid image
Facebook noticed some irregularities with the image associated with this message
Facebook reported it couldn't accept your message because it is experiencing unexpected downtime
Error validating access token: The user is enrolled in a blocking, logged-in checkpoint
Invalid File Type
The service responded in an unexpected way and may prevent publication of this message.
The user must be an Admin of the Page in order to impersonate it (Facebook)
The video was rejected by Twitter
There were no images attached to this message or the images are still being processed
Twitter message could not be published because an identical message has been published recently
Twitter reported it couldn't accept your message because it's experiencing unexpected downtime
Video is still being processed
No More Types and Pinterest Has Rejected This Request
We had trouble sending the photo(s) which are attached to this message
Social Network Issues
How to Reauthenticate a Social Profile
WordPress Issues
How to Change Your WordPress Timezone
Could Not Reach WordPress Admin
How to Deactivate and Reactivate the CoSchedule WordPress Plugin
Known WordPress Plugin Conflicts
Problem with your server's timestamp
Use CoSchedule When Your Website Has Restricted Access (Firewall)
Use CoSchedule with the iThemes Security Plugin
FAQs
Why is my social message not showing the correct link image?
Why do I have to reauthenticate my Facebook or Instagram accounts all the time?
Why Didn't My Social Messages Publish?
Why Didn't My Messages or Post Go Out? (Draft Status)
Where is My WordPress Data Stored?
Creating Social Messages for Old WordPress Posts
How to Add Emojis
Can I Use CoSchedule with Squarespace, Joomla, or Drupal?
What Are the Best Image, Video, and GIF Sizes for Social Messages?
Why are URLs not being posted in the content of my Link-Type Messages?
Can CoSchedule Publish Facebook Events?
Why Can't I Connect My Personal Facebook Profile?
Can CoSchedule Publish to LinkedIn Groups?
Why Is "CoSchedule App" Showing up on My Facebook Posts?
Can I Print a Copy of My Calendar?
Can I Schedule Repins on Pinterest?
Can I use the Grammarly browser extension with CoSchedule?
Does CoSchedule Have a Public API?
How to Change the Owner of Your Organization
How much storage do you offer and what are file size limits?
If You Change Your WordPress Domain Name or Host
Post Titles are Being Overwritten by Email Address
How do I Schedule GIFs to Twitter and Facebook?
What Kind of Support Do You Offer?
Which Browsers Does CoSchedule Support?
Why are my Bitly links broken?