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Troubleshooting

Common issues and frequently asked questions.
Pinterest denied publishing social message because limit was reached Facebook Open Graph data did not match the message Facebook blocked this message from being sent Facebook denied CoSchedule's request to send this message for this user Facebook does not allow you to share Facebook event links with their API Facebook encountered an error because your message contains a missing or invalid image Facebook noticed some irregularities with the image associated with this message Error validating access token: The user is enrolled in a blocking, logged-in checkpoint Facebook reported it couldn't accept your message because it is experiencing unexpected downtime Invalid File Type The service responded in an unexpected way and may prevent publication of this message. The user must be an Admin of the Page in order to impersonate it (Facebook) The video was rejected by Twitter There were no images attached to this message or the images are still being processed Twitter message could not be published because an identical message has been published recently Twitter reported it couldn't accept your message because it's experiencing unexpected downtime Video is still being processed We had trouble sending the photo(s) which are attached to this message
Reauthenticate Social Profile
How to Change Your WordPress Timezone Could Not Reach WordPress Admin How to Deactivate and Reactivate the CoSchedule WordPress Plugin Known WordPress Plugin Conflicts Problem with your server's timestamp Use CoSchedule When Your Website Has Restricted Access (Firewall) Use CoSchedule with the iThemes Security Plugin
My social message is showing the wrong image for my link (or the image is missing) How to Add Emojis Why are URLs not being posted in the content of my Link-Type Messages? Best Image Sizes for Social Messages Can I Use CoSchedule with Squarespace, Joomla, or Drupal? Where is My WordPress Data Stored? Why Didn't My Messages or Post Go Out? (Draft Status) Why Didn't My Social Messages Publish? Why do I have to reauthenticate my Facebook or Instagram accounts all the time? Creating Social Messages for Old WordPress Posts Can CoSchedule Publish Facebook Events? Why Can't I Connect My Personal Facebook Profile? Can CoSchedule Publish to LinkedIn Groups? Why Is "CoSchedule App" Showing up on My Facebook Posts? Can I Bulk Upload Social Messages Into CoSchedule? Can I Print a Copy of My Calendar? Can I Schedule Repins on Pinterest? Can I use the Grammarly browser extension with CoSchedule? Does CoSchedule Have a Public API? How to Change the Owner of Your Organization How much storage do you offer and what are file size limits? I'm Currently in a Trial, But I Would Like More Time to Try Out CoSchedule. Can I Extend My Trial? If You Change Your WordPress Domain Name or Host Post Titles are Being Overwritten by Email Address Schedule GIFs to Twitter and Facebook What Kind of Support Do You Offer? Which Browsers Does CoSchedule Support? Why are my Bitly links broken?

What Kind of Support Do You Offer?

Our customer support team is available Monday through Friday 7 am – 6 pm CST. Send an email to [email protected] or start a live chat. We’d love to hear from you!

 

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