Use this page if Claude or ChatGPT won't connect to CoSchedule or can't find something in your calendar.
"Authorization Failed" After Signing In
Your email and password are fine, because the sign-in itself worked and the connection was refused afterward. Remove the connector and add it again. If it fails the same way, contact support with your organization name.
A Calendar Is Missing
You don't have access to that calendar in CoSchedule. Ask an admin on your team to update your permissions. Claude and ChatGPT see the calendars your account can open, so a calendar you can't reach in CoSchedule is one they can't read either.
Claude or ChatGPT Can't Find Something
Tell it which calendar to look in and give it a date range. If you don't know which calendar something is on, ask it to search all your calendars.
The Connection Stopped Working
Reconnect from the connector settings in Claude or ChatGPT. If it fails the same way each time, contact support with the reference number shown in the error.
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