Reschedule a social message

You can move any social message that hasn't published yet to a new date and time, one message at a time or a whole social campaign at once. Available on Starter, Professional and Suite.

Change the date and time

  1. Click the message on the calendar.
Social message opened from the calendar so its publish date and time can be changed.
  1. Set a new date in Scheduled for and a new time in at.
Scheduled for date and at time fields in an open social message, with the status set to Scheduled.
  1. Make sure the status is Scheduled. A scheduled status shows white, not yellow.
  2. Click Save.

Drag the message to a new date

  1. Drag the message on the calendar to a future date.
  2. To change the time too, open the message and set a new time in at.
  3. Make sure the status is Scheduled, shown in white, not yellow.

Reschedule a social campaign

  1. Drag the social campaign on the calendar to its new date.
  2. Make sure the campaign's status is a scheduled status, shown in white, not yellow.

Messages scheduled relative to the campaign date move with it. Messages set to a custom date stay where they are; reschedule those one at a time with the steps above. Messages in a campaign follow the campaign's status, so a campaign set to Draft holds all of its messages. See Create a social campaign.

Reschedule messages that failed

When a network has an outage or a message fails for another reason, reschedule each failed message once the problem is fixed:

  1. Open the failed message.
  2. Set a future date and time.
  3. Click Save.

A message whose publish time is too far in the past shows a red note. It won't send until you give it a new date and time. To find out why a message failed, see Why a social message did not publish. To check for an outage, see status.coschedule.com.

If a message published but only its first comment failed, the post is already live. Don't reschedule the message, or it will publish again.

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