Reschedule a social message

You can move any social message that hasn't published yet to a new date and time, one message at a time or a whole social campaign at once. Available on Starter, Professional and Suite.

Change the date and time

  1. Click the message on the calendar.
A scheduled social message opened from the calendar, ready to change its date and time.
  1. Set a new date in Scheduled for and a new time in at.
The date and time fields at the bottom of an open social message, next to its Scheduled status.
  1. Make sure the status is Scheduled. A scheduled status shows white, not yellow.
  2. Click Save.

Drag the message to a new date

  1. Drag the message on the calendar to a future date.
  2. To change the time too, open the message and set a new time in at.
  3. Make sure the status is Scheduled, shown in white, not yellow.

Reschedule a social campaign

  1. Drag the social campaign on the calendar to its new date.
  2. Make sure the campaign's status is a scheduled status, shown in white, not yellow.

Messages scheduled relative to the campaign date move with it. Messages set to a custom date stay where they are; reschedule those one at a time with the steps above. Messages in a campaign follow the campaign's status, so a campaign set to Draft holds all of its messages. See Create a social campaign.

Reschedule messages that failed

When a network has an outage or a message fails for another reason, reschedule each failed message once the problem is fixed:

  1. Open the failed message.
  2. Set a future date and time.
  3. Click Save.

A message whose publish time is too far in the past shows a red note. It won't send until you give it a new date and time. To find out why a message failed, see Why a social message did not publish. To check for an outage, see status.coschedule.com.

If a message published but only its first comment failed, the post is already live. Don't reschedule the message, or it will publish again.

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