Support

Connect a Facebook Page to Your Calendar

Follow the instructions below to connect a Facebook Page to your calendar.
Note: You must be an Admin on the Facebook Page in order to connect it.

Connect a Facebook Page to Your Calendar

  1. Open Settings, click the Social Profiles tab, then click Connect Social Profile.
  2. Select Facebook, then Facebook Page, then Let's Connect.
  3. On the next page, click Edit Settings.
  4. On the next screen, make sure the Facebook Page that you want to add is selected.
  5. When the permissions page comes up, be sure all permissions are enabled.
  6. On the next page, click Connect.
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Troubleshooting Connection Issues

If you have failed social messages or you have trouble reconnecting your Facebook page, follow the steps below.

1. Confirm You Are an Admin for the Facebook Page

From your Facebook page, click Settings > Page Roles to see if you are listed as Admin. If you're using the new Pages experience, use the instructions from Facebook found here and confirm you have Facebook access with full control. More information about Facebook page access and roles can be found here.
  • If you are not an Admin, ask another page Owner or Admin to add you.
  • If you are an Admin, have another page Owner or Admin remove you, and then add you back as an Admin.
Next, ask another team member to confirm that they can see you listed as Admin from their own profile. Once confirmed,  reconnect the Facebook page to CoSchedule starting at Step 3 above. If you've confirmed you are an Admin and still cannot connect, it is most likely an issue with your Facebook.com session. We recommend that you try reconnecting in a private/incognito window or with a different browser.

2. Confirm Two-Factor Authentication is Enabled within Facebook for Each Admin

Confirm that each Admin on the Facebook Page has Two-Factor Authentication enabled within Facebook. You'll find instructions here.

3. Check Facebook Permissions

Tip: Social publishing from your calendar may not work properly if all permissions aren't enabled.
  1. Click here to open your Business Integration settings page on Facebook.
  2. Click View and Edit on the CoSchedule App.
  3. Select all Facebook pages, Facebook groups, and Instagram accounts you want to be connected to CoSchedule, and enable all permissions. You may need to scroll, depending on your account.
  4. Click Save.
  5. Go to your CoSchedule Social Profiles page and connect your page.

4. Contact Facebook Support

If the steps above did not work, the issue may be with Facebook and CoSchedule will be unable to help troubleshoot further.  For your convenience, here is a link to contact Facebook Support.

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Remove a Facebook Page from Your Calendar

  1. Open Settings, then click the Social Profiles tab
  2. Click on the Facebook Page you'd like to remove from the left-side menu
  3. Scroll to the bottom of the page and click Delete Profile from Organization
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