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Connect an Instagram Business or Creator Account to Your Calendar

Follow the instructions below to connect an Instagram Business or Creator Account to your calendar.

Connect an Instagram Business or Creator Account to Your Calendar

  1. To connect a Business or Creator Instagram account to your calendar, it must first be connected to a Facebook page. If your Instagram account is not yet connected to a Facebook page, follow these instructions from Meta before moving forward.
  2. If you already have other Facebook pages or Instagram business/creator accounts connected to your calendar, jump down to Business Integration Settings in the Troubleshooting section below before moving on to the next step.
  3. From a private or incognito browser window, log into your calendar and open Settings.
  4. Click the Social Profiles tab, then click Connect Social Profile.
  5. Select Instagram, then Business or Creator Instagram, then click Let's Connect.
  6. Follow the prompts until your account is connected. If you do not see the account you're trying to connect or if you hit an authentication error, please work through the troubleshooting steps in the section below.

Troubleshooting Instagram Business or Creator Account Connection Issues

If you're experiencing difficulties with connecting or reconnecting an Instagram Business or Creator Account, please follow these steps to troubleshoot.

Reconnect Attempt

Try reconnecting your Instagram account to CoSchedule using an incognito or private browser window. Within that browser window, have the Instagram account you're connecting open in a different tab.

Verify Facebook Page Role & Access

Your personal Facebook profile must have the Admin role with full access to the Facebook Page connected to your Instagram account. If you don’t have full access, you may see an error such as Facebook reported a permission problem. Depending on how you manage your Facebook page, you'll want to be sure you have the correct access within the Page, New Page Experience, or Meta Business Suite. Use the resources below from Facebook to learn more.

Confirm Instagram is Connected to a Facebook Page

To connect a business or creator account to your calendar, it must first be connected to a Facebook page. If you're connecting to a new Facebook page, note that the page must have at least one post published to meet this requirement. Use the resources below from Facebook to learn more.

Check for Pending Request within the Instagram App

Sometimes after connecting Instagram to a Facebook page, there is an extra step within the Instagram app that needs to be completed. Follow the instructions below to see if there's a pending request from Facebook.
  1. Open the Instagram app on your phone.
  2. Go to your business or creator account profile.
  3. Tap Edit Profile.
  4. Under Public business information, you’ll find your Facebook Page.
  5. If there is a request from Facebook, you’ll need to complete that requirement before your Instagram account will appear within CoSchedule.

Check for Pending Review within the Connected Facebook Page

Sometimes after connecting Instagram to a Facebook page, there is an extra step within the Facebook page settings that needs to be completed. Follow the instructions below to see if a review is needed within your Facebook page.
  1. Log into Facebook and switch to your page.
  2. Click your page icon in the upper right corner, then click Settings & Privacy, then click Settings
  3. Click Linked Accounts.
  4. If a review is needed, follow the prompted steps.

Business Integration Settings

Confirm that CoSchedule is listed and active in your personal Facebook profile's Business Integrations settings and that all permissions are enabled. If CoSchedule doesn't have the necessary permissions, your Instagram account may not show up as an option to connect or you may see an error such as Facebook reported a permission problem. Use the resource below from Facebook to learn more.

Contact Facebook Help Center

If after following the above steps you're still unable to connect from an incognito or private browser window, it may indicate a more complex issue with Facebook. In such cases, please consult the Facebook Help Center for the most up-to-date information and further assistance.

 

Remove an Instagram Business or Creator Account from Your Calendar

  1. Log into your calendar.
  2. Open Settings, then click the Social Profiles tab
  3. Click on the Business or Creator Instagram Account you'd like to remove from the left-side menu
  4. Scroll to the bottom of the page and click Delete Profile from Organization
 

Learn More

How to Publish Posts with an Instagram Business or Creator Account in CoSchedule