Connect an Instagram Business or Creator Account to Your Calendar
Follow the instructions below to connect an Instagram Business or Creator Account to your calendar.
- Connect an Instagram Business Account to Your Calendar
- Troubleshooting Connection Issues
- Remove an Instagram Business Account from Your Calendar
- Frequently Asked Questions
Connect an Instagram Business or Creator Account to Your Calendar
- CoSchedule requires Business and Creator Instagram accounts to be connected to a Facebook page. If your account is not yet connected to a Facebook page, follow these instructions from Meta.
- Once you've confirmed you have Facebook page connected to your account, log into your calendar and open Settings.
- Navigate to the Social Profiles tab.
- Click Connect Social Profile.
- Select Instagram.
- Choose Business or Creator Instagram.
- Click Let's Connect and log in to Facebook.
- Select Edit Settings
- Select the Instagram account along with any other accounts you would like to be connected to your calendar. (Note: if other accounts are already selected, keep them selected if you'd like to keep them connected to your calendar)
- Accept all permissions. (Note: all permissions are required for CoSchedule to publish social messages, not accepting all permissions will lead to failed social messages)
- Select Connect on the Add a Profile page
- Click Done
Troubleshooting Connection Issues
If you're having trouble connecting your Instagram Business or Creator Account please work through each of the steps below.1. Check for pending confirmation within Instagram
- Open the Instagram app on your phone.
- Go to your profile.
- Tap Edit Profile.
- Under Profile Information you’ll find your Facebook Page.
- If there is not a Facebook page, please follow these steps.
- If there is a Facebook page, but there is a request from Facebook, you’ll need to complete that requirement before your Instagram account will appear within CoSchedule.
2. Confirm Instagram and Facebook page connection
- For classic Pages, open your Facebook Page, select Settings from the left menu, then select Instagram. For a new Pages, click here.
- If review is needed, follow prompted steps.
- Make sure that the connected Facebook page has at least one published post.
3. Confirm You Are an Admin for the Facebook Page
You must be an Admin of a classic Page or have full Facebook access to a new Page in order to connect a business Instagram account to your calendar. More information about Facebook page access and roles can be found here.- Follow these instructions from Facebook to see your Facebook page role or access.
- Confirm you are an Admin or have Facebook access with full control.
- If you don't have the correct role or access, ask the Page Owner or someone else with access to add you.
- If you do have the correct role or access, ask the Page Owner or someone else with access to remove you, then add you back.
4. Confirm Two-Factor Authentication is Enabled within Facebook for Each Admin
Confirm that each Admin on the connected Facebook Page has Two-Factor Authentication enabled within Facebook. You'll find instructions here.5. Check Facebook permissions
Tip: Social publishing from your calendar may not work properly if all permissions aren't enabled.
- Click here to open your Business Integration settings page on Facebook.
- Click View and Edit on the CoSchedule App.
- Select all Facebook pages, Facebook groups, and Instagram accounts you want to be connected to CoSchedule, and enable all permissions. You may need to scroll, depending on your account.
- Click Save.
- Go to your CoSchedule Social Profiles page and connect your business Instagram account.
6. Contact Facebook Support
- If the steps above did not work, something is wrong within Facebook and CoSchedule is unable to help troubleshoot further.
- For your convenience, here is a link to contact Facebook support.
Remove an Instagram Business or Creator Account from Your Calendar
- Open Settings, then click the Social Profiles tab
- Click on the Business or Creator Instagram Account you'd like to remove from the left-side menu
- Scroll to the bottom of the page and click Delete Profile from Organization