If you click around on Uber’s website, you’ll see this mission statement: “Uber’s mission is to reimagine the way the world moves for the better.”
Pretty catchy, right?
But mission statements are about much more than a catchy phrase. They define a company’s core purpose, its goals, guiding values, and what sets it apart in the marketplace. Mastering them is pretty important — especially in a world where 94% of global consumers engage with and reward companies that “have a strong purpose.”
Want to know how to craft a mission statement that matters? Read on to learn everything you need to know.
What Is A Mission Statement?
A mission statement is a 1-2 sentence description that explains your organization’s purpose and what you do for your staff, customers, and the wider community. Some mission statements also describe your long-term goals, environmental impact, position in your industry, and short-term objectives.
Mission statements are typically short, clear, and under 100 words. The best ones are simple and focus on answering the basic questions: “Who are we?”, “What do we do?”, “Why do we do it?”, “Where do we work?”, and “How do we make a difference?”
Developing a strong mission statement can help your organization to:
- Convey its vision to investors and stakeholders
- Guide staff when it comes to making decisions for the organization and customers
- Help customers understand what you can do for them
- Set performance and quality standards
- Attract new staff members whose values align with your organization’s
Capturing the essence of your organization in a single sentence can be tricky. Very few businesses only offer one product or service, so you may find you need at least 1,000 words to explain all the great things your organization does.
Instantly create a powerful mission statement with CoSchedule’s Mission Statement Generator!
While this essay might be really inspiring, it’s doubtful your stakeholders will read it. So, here’s how to create an effective and short mission statement:
Step 1. Highlight the Benefits of Your Products/Services
The first step in creating your mission statement is to brainstorm the things your organization offers.
We suggest you brainstorm either in a large notebook, on a whiteboard, or in a blank document — you’ll probably come up with more answers than you might originally expect.
Start by listing down the core products and services your organization offers. Then, use them as a jumping-off point and list the benefits associated with each. Here are some categories of benefits to consider:
- Technological benefits. For example, access to automation, machine learning, Artificial Intelligence (AI), etc.
- Environmental benefits. For example, is your product made from recycled plastic, is your packaging recyclable, etc.
- Social benefits. For example, do your products make your customers seem more professional and organized?
- Cyber security benefits. For example, do your products protect customers against cyber threats, do they offer greater anonymity, etc.?
- Convenience benefits. Do your products make a typically complicated task simple?
- Time-saving benefits. For example, do your products save people time or eliminate a time-consuming task?
- Cost-saving benefits. Do customers save money by using your products?
- Emotion-driven benefit. How do your offerings make customers feel?
Step 2. List Your Stakeholders
Next, create a list of all the stakeholders who benefit from associating with your company. Anyone who has an affiliation with your organization is a stakeholder.
Stakeholders come in two different types:
- Internal stakeholders = those within your business like the staff.
- External stakeholders = those outside your business like suppliers.
Stakeholders have varying levels of investment in your company. Primary stakeholders contribute heavily to your work and are the most invested (for example, your CEO, CMO, and CFO). Secondary stakeholders contribute, but not as much (for example, a lawyer who works with your company contractually).
Here’s a list of possible stakeholders to consider for your mission statement:
- Customers
- Owners
- Members of the leadership team
- Investors
- Creditors
- Unions
- Employees
- Contractors
- Members of the local community
- Those within the same industry or niche
You’ll likely end up with quite a long list, so take the time to highlight 1-3 primary stakeholders. This shortlist should always include clients or customers.
Step 3. Identify 2-3 Company Goals
By this point, you will have gotten into the brainstorming grove. Keep the momentum going and list your company’s goals and objectives.
Goals are long-term, broad things that span multiple departments. Meeting net zero is a goal, for example.
Objectives are short-term, specific milestones that chart your progress towards your goal. Increasing your Facebook followers is a goal, for example. (Read this article for more examples of goals and objectives.)
Once you’ve developed a list of goals and objectives, edit your list until you are left with 2-3 goals that capture your company’s vision.
If you’re having trouble coming up with goals, use your company values and marketing plan as inspiration.
Step 4. Describe What Sets Your Company Apart From Its Competitors
Your competitive advantage is the thing that makes your brand stand out from competitors, so it’s definitely something you want to capture in your mission statement.
Before you start writing your statement itself, take a moment to identify and describe your organization’s competitive advantage. Broadly, there are five types of competitive advantages:
- Cost-based advantages
- Differentiated advantages
- First mover advantages
- Time-based advantages
- Technology-based advantages
A great place to look for inspiration for your competitive advantage is your brand’s SWOT, 5C’s, and PEST analyses — available in your marketing documentation.
Don’t confuse your competitive advantage with your Unique Value Proposition (UVP). Your UVP is specific to a good/service, whereas your competitive advantage applies to your company as a whole.
Unique Value Proposition:
A unique value proposition (UVP) is the core benefit or solution that differentiates your product or service from the competition and positions it as the best possible option on the market.
Step 5. Summarize Into 1-2 Sentences
Finally, take inspiration from the brainstorming you did over the last four steps and your marketing and summarize it into 1-2 sentences to form your mission statement.
You’ll need to make sure you cover these three crucial things:
- Your purpose
- Your values as an organization
- Your organization’s goals
If you’re struggling to formulate your statement, try this formula…
1. {Organization}{action} to {stakeholder} by {unique value}.
For example: “Border States provides value to our customers by delivering innovative product and supply chain solutions.”
… or this one…
2. To {action} — {how}.
For example, Starbucks’ mission statement is: “To inspire and nurture the human spirit — one person, one cup, and one neighborhood at a time.”
To help you create the best mission statement possible, here are eighteen mission statement examples to inspire you:
1. CoSchedule
CoSchedule’s mission statement:
Pursue growth, empower our team, and build simple products that are uniquely helpful, fun to use, and consistently punch above their weight.
What makes it a good mission statement:
- It captures CoSchedule’s selling proposition (USP).
- It highlights the importance of CoSchedule’s talented and empowered team.
- It sets clear standards for product quality and user experience.
2. Apple
Apple strives to bring the best personal computing experience to students, educators, creative professionals, and consumers around the world through its innovative hardware, software, and internet offerings.
What makes it a good mission statement:
- It highlights Apple’s broad audience, from students to professionals and everyday consumers.
- It emphasizes Apple’s commitment to innovation across both hardware and software.
- It includes Apple’s often-overlooked internet offerings, giving a complete picture of the brand.
3. The Walt Disney Company
The mission of The Walt Disney Company is to entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.
What makes it a good mission statement:
- It emphasizes the core of Disney’s appeal: storytelling.
- It captures Disney’s global reach and impact, resonating with a diverse audience.
- It reflects the company’s commitment to creativity and innovation in entertainment.
4. Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work.
What makes it a good mission statement:
- It clearly outlines Amazon’s core principles, guiding its business decisions and culture.
- It emphasizes Amazon’s customer-first mindset, which is central to its success.
- It highlights Amazon’s commitment to innovation and operational excellence.
5. Netflix
At Netflix, we want to entertain the world. Whatever your taste, and no matter where you live, we give you access to best-in-class TV series, documentaries, feature films and mobile games. Our members control what they want to watch, when they want it, with no ads, in one simple subscription.
What makes it a good mission statement:
- It clearly conveys Netflix’s unique selling proposition (USP): a wide range of high-quality, on-demand content.
- It highlights Netflix’s global reach, making it clear that it’s for everyone, everywhere.
- It emphasizes the convenience and control Netflix offers to its members.
6. Tesla
Tesla’s mission is to accelerate the world’s transition to sustainable energy.
What makes it a good mission statement:
- It’s short, clear, and to the point, making it easy to remember.
- It highlights Tesla’s focus on sustainability, setting it apart from other companies.
- It emphasizes a bold, world-changing goal — transitioning to sustainable energy.
7. Nike
Nike’s mission: Bring inspiration and innovation to every athlete in the world.
What makes it a good mission statement:
- It’s concise and impactful, delivering a clear message in just a few words.
- It’s inclusive, as Nike defines “athlete” broadly, meaning anyone with a body.
- It emphasizes both inspiration and innovation, two key elements that drive Nike’s brand.
8. McDonald’s
McDonald’s mission is to make delicious feel-good moments easy for everyone.
What makes it a good mission statement:
- It focuses on the emotional experience of the customer, not just the product.
- It conveys a sense of simplicity and accessibility, making “feel-good moments” easy for everyone.
- It emphasizes McDonald’s commitment to delivering both enjoyment and convenience.
9. Walmart
Walmart’s mission is to save people money so they can live better.
What makes it a good mission statement:
- It’s simple and direct, clearly stating what Walmart is known for: low prices.
- It focuses on the customer’s benefit, emphasizing how saving money improves their lives.
- It communicates Walmart’s value proposition in just a few words, making it easy to understand.
10. Alphabet
Alphabet’s mission: Empowering great entrepreneurs and companies to flourish.
What makes it a good mission statement:
- It’s concise and clear, focusing directly on Alphabet’s goal of fostering entrepreneurship and business growth.
- It reflects Alphabet’s role as a parent company that supports a wide range of successful ventures.
- It conveys a sense of empowerment, showing how Alphabet helps others succeed.
11. Microsoft
Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
What makes it a good mission statement:
- It highlights Microsoft’s vast global reach, aiming to impact everyone, everywhere.
- It emphasizes empowerment, showcasing Microsoft’s role in helping individuals and organizations unlock their potential.
- It appeals to both consumers (B2C) and businesses (B2B), reflecting Microsoft’s versatility.
12. Salesforce
Salesforce’s mission: You’re changing the world. We’re here to help.
What makes it a good mission statement:
- It’s short, impactful, and highlights Salesforce’s commitment to supporting those who make a difference.
- It reflects the company’s dedication to Corporate Social Responsibility (CSR), showing a focus beyond just business growth.
- It emphasizes a partnership approach, positioning Salesforce as a tool for positive change.
13. Nissan
Nissan’s mission: As a company worthy of trust, Nissan provides unique and innovative automotive products and services that deliver superior measurable values to all stakeholders.
What makes it a good mission statement:
- It reflects Nissan’s commitment to trust, a key value for both customers and business partners.
- It emphasizes innovation and uniqueness, highlighting Nissan’s competitive edge in the automotive industry.
- It focuses on delivering measurable value, appealing to investors and stakeholders with a results-oriented approach.
14. Target
Target’s mission: To help all families discover the joy of everyday life.
What makes it a good mission statement:
- It focuses on the customer experience, highlighting how Target wants to positively impact families.
- It’s broad and inclusive, resonating not just with customers, but also with staff, investors, suppliers, and other stakeholders.
- It emphasizes joy and everyday life, suggesting that Target’s products and services aim to improve daily living.
15. Adobe
Adobe’s mission: Changing the world through digital experiences.
What makes it a good mission statement:
- It’s short and impactful, conveying the essence of Adobe’s business in just a few words.
- It focuses on “digital experiences,” directly tying into Adobe’s core products like creative software and digital tools.
- It highlights Adobe’s goal of making a global impact, appealing to a wide range of users, from creatives to businesses.
16. PayPal
PayPal’s mission: is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient and secure products and services to take control of their financial lives.
What makes it a good mission statement:
- It clearly explains PayPal’s core value of accessibility, making financial services available to all.
- It avoids buzzwords and focuses on impactful, straightforward language that speaks directly to the user.
- The use of powerful words like “democratize,” “affordable,” “convenient,” “secure,” and “take control” adds strength and clarity to the message.
What Is An Example Of A Mission Statement?
Here’s a mission statement from Apple: “Apple strives to bring the best personal computing experience to students, educators, creative professionals, and consumers around the world through its innovative hardware, software, and internet offerings.”
What Are The 3 Key Things A Mission Statement Should Have?
A mission statement needs to include:
- Your purpose
- Your values as an organization
- Your organization’s goals
It’s also common to see organizations mention their stakeholders and competitive advantage in their mission statements.
What Is A Good Mission Statement?
A great mission statement encapsulates your organization’s core values and purpose, but crafting one that truly reflects your brand can be challenging. To help streamline the process, try using the Mission Statement Generator. This tool provides a simple way to create a mission statement that’s clear, impactful, and tailored to your business’s needs—saving you time and ensuring your statement resonates with your team and audience alike.
By using the Mission Statement Generator, you can easily refine your message and make sure that your mission statement is not only aligned with your company’s goals but also inspiring to both employees and customers. Give it a try and start crafting your organization’s vision today!