12 Social Media Marketing Examples To Help Inspire Your Own
Definition & Overview
Social Media Marketing
Using social media platforms to build an audience for your business, promote your brand, engage with customers, and grow your business.
What Are The Elements Of Successful Social Media Marketing?
Successful social media marketing is consistent, takes a customer-first approach, and is fueled by a well-thought-out strategy. To begin with, ROI-positive social media marketing centers around building relationships with the target audience by:- Sharing educational and entertaining content relevant to them
- Engaging with them by posting interactive content and responding to their comments and questions
What Are The Best Social Media Marketing Platforms?
The best social media platforms are the ones that your target buyers use. In-depth target audience research will give you a list of these platforms. When finalizing them, consider how these platforms will help your business grow. For instance, if you have an apparel business, you’ll benefit from a visual-first social platform like Instagram rather than Twitter, as it’ll help you feature your products better.1. Red Bull’s Viral Live Event Campaign
Red Bull puts a lot of upfront work into their social media marketing. Their Red Bull Stratos campaign that sponsored athlete Felix Baumgartner’s space jump is an excellent example of this. The brand created a dedicated Facebook page for the campaign and published engaging content that built anticipation around the day Felix jumped. The live event became a viral buzz, bringing in 100 million playbacks — proving that well-thought-out social media campaigns deliver long-term results. The take-home message? The best-performing campaigns demand extensive up-front work but pay dividends. When planning such a campaign for your company, make sure you’re working on an idea that aligns with your brand mission.2. AllBirds’ Hype-Inducing Product Launch
A well-executed launch campaign can build or break your brand. Take it from AllBirds, a company that’s valued at over $4 billion today. Their launch campaign? A hype-instilling campaign across Instagram and YouTube that got people excited and ready to buy the footwear before the launch date. Allbirds’ campaign kicked off by sharing high-quality pictures that gave its audience a peep at its sneakers. Source On YouTube, they created a humorous intro video — using compelling storytelling elements to share Allbirds’ value proposition (its eco-friendliness). Additionally, the brand collaborated with affiliates to create content on social media and other marketing channels, which helped them grow by word of mouth. The campaign delivered excellent results because:- It created anticipation around the launch.
- They created a unique brand image for themselves that resonated with the target buyers.
- The brand grew social proof so people could trust it, helping increase sales.
3. DoorDash’s Heartwarming & Circumstances-Sensitive Ad
DoorDash launched this ad in the thick of the pandemic when social distance had impacted thousands of livelihoods. But instead of being insensitive to the circumstances, DoorDash addressed them head-on — offering a solution but never once mentioning their business. They did so by taking a human-first angle by featuring real chefs impacted by the empty restaurants but still toiling away to deliver food. Source The campaign was a hit because it tugged at its audience’s emotions by covering a subject that their target audience valued: the impact of Covid-19 on small businesses. Another factor that contributed to its success was the brevity of the video message. It was to the point, used persuasive copy, and captured scenes that appealed to the viewers’ emotions. A few points you can replicate from this campaign example: use emotional storytelling, keep your message short but make it as impactful as possible, and never be tone-deaf. If anything, talk about things that matter to your audience and align with your brand too.4. The Yard Milkshake Bar’s Product-Led Social Content
The Yard Milkshake Bar’s social media marketing is the perfect example of putting your products front and center to encourage sales. Here’s how the milkshake bar wins at its social media marketing:- Has an active presence on all the social channels its target audience uses, including Instagram and Facebook.
- Leverages user-generated content (UGC) — even collaborates with affiliates for social media marketing.
- Creates content that meets each channel’s audience's expectations and engages them. For example, the milkshake bar shares high-quality behind-the-scenes videos on Instagram and mouthwatering Shorts on YouTube.
- Take a community-first approach
- Share UGC and plan exclusive deals and perks for your community members
- Use all the social channels where your audience is present to reach them where they are
5. National Geographic’s Educational ‘Heroes of the Oceans’ Campaign
NatGeo’s mission is to educate and encourage change in its audience’s behavior. It leverages two elements effectively to do so: creative storytelling and photojournalism. It also accomplishes this using different social channels and native content that satisfies each channel’s audience. On Instagram, for example, NatGeo uses Stories to create interactive and episodic content around different topics, such as Black Joy: Source It also plans out specific campaigns, such as the Heroes of the Oceans documentary that NatGeo created with Rolex. They shared the documentary’s highlights, trailers, and more across their combined social channels. Source Put simply, NatGeo’s social campaigns are winners because of their creative approach. The brand also makes the most of each social platform’s features, such as polls on Twitter and Stories on Instagram. The takeaways? Visual storytelling is strong — use it to educate, entertain, and inspire change. Also, make sure to use all channel-specific features to engage your followers. Not to forget, brand partnerships can be excellent for reaching a wider audience.6. Spotify’s End-Of-Year Social Sharing Campaign
Spotify’s Wrapped campaign gives users stats around the songs, podcasts, artists, and genres they listen to throughout the year. The annual campaign also has an artist-specific version called Artist Wrapped that lets artists see their songs’ overall stats and thank their listeners too: Source The campaign has helped the music streaming giant instill FOMO among non-users, which has grown its app downloads. It also helps increase the time users spend on the app. And with artists sharing their stats on social media, Spotify taps into influencer marketing to grow further without paying those influencers. You can tap into influencer marketing yourself to increase brand awareness and sales. But Spotify’s campaign teaches another important lesson: gamifying your campaign encourages people to automatically share it on social media, which grows social proof, brand awareness, and sales. If you’re planning to create such a campaign, make sure you make it uber-simple to share on social media. Any friction here can quickly topple your campaign’s success.7. Chewy’s Customer Care-Centered Social Media Experience
Chewy’s social media is an incredible example of creating platform-specific content, effective social listening, and providing proactive customer service over social. To begin with, each of Chewy’s social channels has a specific strategy. For example, its YouTube channel doesn’t just post any videos. Instead, there are various video categories that the Chewy team creates content for, such as educational videos on pet training under Chewtorials and recipe videos bundled under Chewy Eats. Source On Instagram, too, Chewy shares educational content. It also creates interactive content, such as Q&A sessions with professional vets. That said, Chewy pays attention to everything its consumers and target audience says about it. This is evident from their proactive responses on social media. Here’s one example of a thoughtful response that went viral — contributing to making Chewy known as a widely applauded customer-first brand and inspiring brand advocacy. Source The strategy works because it focuses on customers — answering their questions, offering timely help and support, and making it all about their target audience’s pets. What are the best things to learn from this social media marketing example? Create content that is genuinely valuable to your target audience and dedicate resources to customer support on social media.8. Shopify’s Empowering & Entertaining Content For Entrepreneurs
Like the other social media marketing examples, Shopify leverages several social channels to reach and engage its audience. It stands out through its mission of empowering entrepreneurs (their target users: Shopify merchants). To this end, Shopify creates content that:- Inspires people to start their business
- Provides the resources to start and grow their business
- Celebrates them by featuring their success on their channels, such as in this thread:
9. Old Navy’s Co-Create With Your Audience Approach
Old Navy took a fresh approach to a successful brand and influencer collaboration: they sourced ideas for their ad using social media. The result: Source The campaign got an excellent response for a handful of reasons:- It asked the audience for their ideas, which told Old Navy’s followers it values them.
- It created hype around the ad as people were looking forward to how it’d turn out — even sharing it with their circle as it featured their ideas.
- It reduced work on the marketing team in terms of ideation and distribution while inspiring brand loyalty.
10. GoPro’s No-Rules Creator Campaign
For the launch of its new flagship product, the GoPro Hero 11 Black, GoPro hosted an all-expenses-paid, four-day GoPro Creator Summit in Switzerland, where it invited 42 creators. The exciting part? There were no set content production requirements or guidelines for these creators. Instead, the tech giant offered these creators a memorable experience and gifted them their new product before it was available to the product. The results speak for themselves, with the creators producing lots of content using the #GoProCreatorSummit branded hashtag. For example, Johnny Lo’s canyon swing video garnered 12.7 million views with 917,000 likes — driving significant awareness for GoPro’s new product. Source And Johnny’s just one creator. 41 others shared content with their engaged audiences across various social channels. The no-rules flexibility made this campaign a success. It’s also what led to the production of the most creative content. The lesson? Trust the influencers you work with to make creative social media posts. On your part, make sure you’re only onboarding creators whose audience aligns with yours.11. REI’s Experience-First Black Friday Campaign
REI’s social campaign #OptOutside is a wellness-focused idea for Black Friday that encourages people to go outdoors, plan adventures, and spend time with friends and family doing something adrenaline-pumping. Source The idea is a winner for three main reasons:- It’s a breath of fresh air as the brand encourages people to get active on Black Friday instead of promoting non-stop shopping.
- It’s both relevant to the brand (REI sells outdoor & sporting goods) and its target buyers as it centers around their wellness.
- It gets its customers involved. People share their outdoor adventure videos using REI’s branded hashtag, which the company then shares on its social channels.